Support

At OG Palace Casino, we understand that a smooth gaming experience is key to enjoying your time with us. That's why our dedicated support team is always just a click or a call away, ready to tackle any questions or concerns you might have, 24 hours a day, seven days a week.

Instant Support Through Live Chat

When quick answers are essential, our live chat option is your best friend. Available directly on our website, the live chat connects you instantly with one of our friendly and knowledgeable representatives. Whether you have queries about your account, understanding our exciting exclusive promotions, or troubleshooting gameplay on your favorite online slots such as Big Blue Fishing Slots, our agents are ready to provide swift, effective solutions within seconds.

Email Support – Prompt and Reliable

If you prefer to communicate via email, simply send your questions or concerns to support@ogpalacecasino.com. Our email support team is committed to responding quickly—typically within a couple of hours—ensuring you get the assistance you need without delay. From account verification to transaction inquiries involving payment methods such as American Express, Visa, Bitcoin, or Wire Transfer, our support professionals have the expertise to assist you comprehensively.

Phone Support – A Personal Touch

Sometimes, nothing beats speaking directly to a real person. At OG Palace Casino, we offer a toll-free phone support line for our USA players at 1-866-311-6263. Our friendly and professional staff is always eager to assist you personally, ensuring that you receive thorough answers and prompt resolutions to your concerns.

Extensive FAQs for Quick Solutions

For immediate answers to common questions, our comprehensive FAQ section is a convenient resource. Carefully organized and easy to navigate, the FAQ covers a wide range of topics including account management, bonuses, deposits and withdrawals, and even gameplay tips for popular titles like Legends of Hockey Slots. This means less waiting time and more time playing and winning big.

Reliable and Knowledgeable Team

Rest assured, our support agents are seasoned professionals who understand the nuances of online gaming. Their aim is simple: to ensure your experience at OG Palace Casino is enjoyable, hassle-free, and rewarding. No matter if your query is about technical issues, bonus terms, or game rules, our team is dedicated to handling each issue promptly and effectively, giving you peace of mind every time you play.

At OG Palace Casino, exceptional player support is at the heart of everything we do. We’re committed to helping you make the most of your gaming journey with us.